Justin Cunningham writes what I think a lot of people experience:
It takes less time than to buy it, I don't have to deal with the broken Live login system, and the BitTorrent downloads are faster. I only know this because I had to download an ISO after one of my discs became unreadable, and Microsoft refused to replace it. Why can't I just enter my product key and download an updated ISO with slipstreamed service packs? Why do pirates have a better experience than customers? If I want to reinstall my system, or upgrade my hardware, or switch between bootcamp and virtual machines, I will.
That's how I feel. But what's critical is this:
Why do pirates have a better experience than customers?
